Arrival Days

Tuesday through Saturday for all orders. Orders must be placed before 9:30 AM EST for arrival the next day. Orders usually deliver before 12 noon local time in most areas. Rural address deliveries may be later in the day. A Saturday arrival may not be available in all areas.

To find out if your zip code has Saturday deliveries, select a Saturday from the calendar at checkout and then proceed to enter your zip code to have it verified. When expecting the arrival of perishables, we recommend that you be prepared for this, by setting up notifications of delivery updates.

The UPS Tracking Number for your shipment will be emailed to you on the afternoon your order is picked up.

NOTE: There is a good chance the delivery driver will NOT knock upon arrival; although we request that they knock. Check often and refer to your tracking # status.

Holiday Shopping Schedule 2018

In observance of the many National Holidays and our shipping carrier's schedules, we will not be shipping orders for delivery on the following dates;

Monday May 28th (Memorial Day), Tuesday May 29th, Wednesday July 4th (Independence day), Thursday July 5th, Monday September 3rd (Labor Day), Tuesday September 4th, Thursday November 22nd (Thanksgiving Day), Friday November 23rd, Saturday November 24th, Monday December 24th (Christmas Eve), Tuesday December 25th (Christmas Day), Wednesday December 26th, Monday December 31st (New Year’s Eve), Tuesday January 1st 2019 (New Year’s Day), and Wednesday January 2nd 2019.

**For any delivery date questions, EMAIL US.

UPS My Choice

Customers can sign up for free for UPS My Choice.

UPS My Choice gives you the flexibility and control over your home deliveries.

Please make sure you read all the terms when signing up to take control of your deliveries using UPS My Choice. Once a change has been made on the recipients behalf, Get Maine Lobster is not responsible for any delays or exceptions that occur thereafter.

Shipping Rates

Total shipping fees will be calculated at checkout when you select your shipping state under STEP #3 "Calculate Shipping". The total ship fee will vary between $25 and $55 depending on which shipping state you select.

***Saturday arrival is an extra fee of $15, above and beyond other ship rates. Free Shipping offers will incur a $15 fee for Sat deliveries.*** Alaska and Hawaii orders, please call us to place your orders, shipping rates will be quoted.

Shipping Method

ALL ORDERS ship via UPS Overnight Service. We are unable to ship to APO/FPO, P.O. Boxes, rural routes, and destinations outside the U.S.A. If you're unsure about delivery to your address, please contact us prior to placing your order. We ship all packages with Authorized Release. Meaning the Package may be left by the carrier at your door if the carrier feels it is safe and secure to do so. Please note, the drivers are asked to knock and may not do so. refer to the tracking number status with UPS. We recommend that you make arrangements to have someone available for delivery. Packages that are not left at the door will be returned to the station for re-delivery the following day or available for pick up at the local carrier's station. Please be aware that we do not guarantee products after the first attempt of delivery.

Weather Policy

Get Maine Lobster is not responsible for packages that are delayed due to inclement weather, however, we do our best to track potential weather systems that could effect your order. Get Maine Lobster reserves the right to hold or release orders based upon the probability of your order arriving on-time and fresh.

Address Corrections

Customers are held responsible to input their correct SHIPPING ADDRESS. This includes Name, Street, City, State and Zip Code. Once the shipment has been picked up by UPS, there will be a $15 address change fee charged to update the corrected address once the order is in UPS' possession. We will not refund or reimburse those orders that were not delivered on time due to an incorrect address.