Your Lobster Questions, Answered
Whether you’re a first-time buyer or a seasoned lobster lover, we’re here to help. Check out our most common questions below!
Why is the lobster so expensive?
Our lobster is wild-caught, hand-selected, and shipped directly from the docks of Maine. We understand pricing is a concern — we’re actively working to provide special offers and value bundles that make it easier to enjoy premium lobster without breaking the bank.
Can I get free or reduced shipping?
We hear you! Shipping fees can add up. That’s why we frequently run promotions with discounted or free shipping. Be sure to subscribe to our newsletter or check the banner on our homepage for the latest deals.
I wasn’t sure when my order would arrive — where can I see that?
You can view estimated delivery dates during checkout. We also email tracking information the moment your order ships, so you’re never left in the dark.
HOW DO I REDEEM A GIFT CERTIFICATE OR DAILY DEAL VOUCHER?
Redeeming your gift certificate or daily deal voucher is easy! At checkout, enter the code in the ‘Promo Code’ box, and the discount will be applied to your order. If you have any issues, our customer service team is here to help!
IS MY ONLINE ORDER SECURE?
Your security is our top priority. We use industry-standard encryption to protect your personal and payment information, so you can shop with confidence. Your data is safe with us!
