One week after our launch on Goldbelly, we wanted to take a moment to reflect, clarify, and thank you.
We’ve received hundreds of messages — from cheers and congratulations to thoughtful questions and a few well-placed concerns. That feedback has been invaluable. So here’s a clear look at what’s true, what’s changing, and what’s next.
#1 We Did Not Sell the Business
We’re still Get Maine Lobster, proudly independent and rooted at 48 Union Wharf in Portland, Maine. Our same team still hand-selects, packs, and ships your orders — nothing about our core has changed.
#2 What Goldbelly Actually Is
Goldbelly is a national food marketplace — not a buyer, not an owner. They help us reach new customers and manage some of the behind-the-scenes technology. Think of them as a trusted delivery partner, while we remain the makers, shippers, and storytellers of every Maine experience. VIEW OUR STOREFRONT >
#3 Your Ordering Experience
We know some parts of the new process have caused confusion — especially creating a new account and paying shipping.
Here’s what’s important to know:
- Orders still come directly from our wharf.
- Shipping ranges $20–$35 depending on where you live.
- To balance that, we’ve lowered prices on many of your favorite products.
- NOW through Monday (11/10) at 3 AM, No Code Needed > EXTRA 20% off Fan Faves
- We’re working closely with Goldbelly to simplify the process and bring back more of what you loved about ordering directly from us.
#4 We’re Still Here for You
You can reach us the same way you always have — by phone, email, or text. It’s still our team answering. Your feedback has helped us identify where we can improve, and we’re grateful for the honesty and care you’ve shown.
#5 What’s Next
Over the next few weeks, we’ll be refining the experience and continuing to listen to you. We’ll also maintain a presence on Goldbelly’s marketplace & our own storefront for VIPs like you — where our relationship began.
#6 FAQ Highlights
Did you sell the company to Goldbelly?
No — we’re still independently owned and operated from Maine.
Who ships my order?
Our crew at 48 Union Wharf — same as always.
Why did shipping change?
Goldbelly uses its own national logistics network; shipping now runs $20–$35 based on location. We lowered product prices to keep total cost fair.
Do I need a new account?
Yes, AND you use the same login as you did before. The first time, create a new one with hour GML credentials, then you are good to go!
Will you keep using Goldbelly?
We’re solving short term speed bumps and a longterm vision for our relationship with Goldbelly.
Change is never simple — but it’s how we grow.
We’re grateful for every comment, call, and message this week. Your loyalty keeps us grounded in what matters: bringing Maine’s best to your table, with heart, honesty, and care.
Mark & The Get Maine Lobster Team
From our wharf in Maine to your table.